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Contact CaptionStudio
CaptionStudio reads email at nkmalhotra4503@gmail.com. That is the support address for the product at https://captionstudio.io. Replies usually take 1–2 business days.
What to write
- Product and support: a broken export, a wrong transcript, or a style question. Subject: Support.
- Billing: invoices, plan changes, promo codes, or a refund. Subject: Billing or Refund.
- Privacy and legal: delete my data, or a rights request. Subject: Privacy.
Include the email on the account, your plan (Free, Creator, or Pro Max), the file name, and what you expected versus what you saw.
CaptionStudio does not take support calls. Email is the channel that reaches the team.
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